100% Money Back Guarantee
We guarantee our products. Alpha Wave Engineers make quality pieces that last. Parts and materials are selected for their strength, durability, and application. We guarantee you will be completely satisfied or we will refund 100% of your money.
Contact us for questions or return instructions.
If an unusual event occurs like catching it with the lawn mower or your pet decided it was lunch, we offer repairs at no charge.
If you have a moment to take a photo and send it to us, that would help Gilbert to see if the hammock is able to be repaired. Please do not send us your hammock until we determine if it is repairable. If the repair is possible you may ship it to the following address:
Dreamweavers Awesome Hammocks
1615 Annett Street
Boise, ID 83705-3102
Please enclose your address and phone number in the box and you may take the hammock off of the wood spar (just remember that you want to re-tie with a figure 8 knot!!!).
If you would be so kind as to enclose a check for the return shipping. The repair is at no charge, we just appreciate that the shipping cost to be covered by you.
You will know that cost when you mail us the hammock to Boise, ID.